Free Shipping
We offer free shipping on all orders within the US with no minimum purchase required.
Delivery Time
Orders are processed within 1-3 business days. US shipping typically takes 4-6 business days. Total delivery time is approximately 5-9 business days.
Tracking Your Order
You will receive a tracking number via email within 2-3 business days after shipping.
Address or Product Changes
Changes to the shipping address or products must be requested within 6 hours of placing the order. Processing time may extend by 1-2 business days if changes are made.
Issues with Tracking Number
Tracking numbers may take 1-2 days to update. Contact us if the tracking number does not work within 3 business days.
Missing Items
Report any missing items within 48 hours of receiving your package.
Late Deliveries
If your delivery is delayed, contact us for resolution within 2 business days.
Customer Support
If you have any questions or concerns, please contact our customer service team at [email protected].
Email: [email protected]
Office Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
Support Hours: Monday to Friday | 10:00 AM – 8:00 PM (GMT)